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Uptime checks and SLOs

Checks from outside your cloud, SLOs with error budgets, and burn-rate alerts that open incidents.

Operate · Runs automatically in your portal

The problem

Dashboards nobody reads, alerts that fire all night, and outages you hear about from customers first.

What you get

  • Know when a user-facing endpoint is down or slow
  • Availability and latency SLOs with error budgets
  • Burn-rate alerts on the Google SRE Workbook thresholds
  • A monthly reliability report

Deliverables

  • HTTP checks every 30 seconds to 5 minutes with status and keyword assertions
  • SLOs and error budgets in your portal
  • Burn-rate alerts that open incidents
  • Monthly reliability report

How it runs

  1. 1
    Add checks

    Sign-up, checkout, API health: the URLs your users depend on.

  2. 2
    Define SLOs

    Availability or latency targets over a rolling window.

  3. 3
    Alert

    Fast and slow burn alerts become incidents under your response policy.

  4. 4
    Report

    Attainment and incidents summarized every month.

The quality bar for this service

Every uptime checks and slos deliverable is reviewed against this checklist (version 1.0) before it is released. Items marked required must be fully met; an item that is not is flagged on the report.

  • Lists every service's SLO, the measured attainment for the period and the error budget remaining.Required
  • Summarizes incidents and alerts with links to postmortems.Required
  • Reports alert volume and noise (alerts without action) with tuning actions taken.
  • Shows month-over-month trends for latency, errors and saturation of key services.Required
  • Lists reliability improvements for next period with owners.Required

Often combined with